Frequently Asked Questions
Everything you need to know about bringing Siena Home into your space.
What is the typical shipping timeframe for furniture?
Most in-stock furniture items are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer White Glove Delivery services?
Yes, for a flat fee we offer White Glove Delivery which includes room-of-choice placement, assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items. Items must be in their original packaging and unused condition to be eligible for a full refund.
Are your wood products sustainably sourced?
At Siena Home, we prioritize the environment. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood sources.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five fabric swatches for free through our 'Swatch Request' page to ensure the color and texture match your home perfectly.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for larger furniture purchases.